Frequently Asked Questions
About PAIRR
Sock 101
Returns / Shipping
Wholesale / Custom
Why did you create PAIRR Socks?
We believe what you wear can change how you feel. When everything comes together, there’s a confidence that follows.
Too often, performance socks meant loud patterns, bold graphics, and designs that competed with the rest of our running kit.
PAIRR was created to bring that feeling to running: high-performance socks with a refined aesthetic, designed to look as good as they perform.
Where do you source your product from?
Slovakia.
PAIRR was built through years of research, testing, and countless miles on the road. We sought out a manufacturing partner who shared our commitment to quality and gave us the freedom to develop custom fabric blends from the ground up allowing every material, detail, and design decision to meet our standards for performance.
Proudly Canadian, PAIRR is headquartered in Toronto, Ontario.
Are you going to create more designs/ styles eg. low-cut, winter thickness?
Join the PAIRR Guest List for first access to new collections, limited releases, events, and more.
Follow @PAIRRSOCKS for what we’re wearing, where we’re running, and the occasional something just for our community.
What is my size ?
Our socks are all unisex.
See our SIZING CHART
Note: If you are debating between sizes, size DOWN to avoid any bunching that could occur if a sock fit looser.
How do you decide on a Fabric?
We start with two questions:
- How do we want it to feel?
- How do we want it to move?
From there, we develop each fabric blend around the experience we want to create. Every fibre is selected with purpose, balancing performance, feel, fit, and durability.
For LANE, the brief was simple: breathable yet secure, with light compression that moves with you—never against you.
The result is a custom blend of 93% polypropylene and 7% elastane. Polypropylene is a lightweight, hydrophobic performance fibre that absorbs very little moisture, helping move sweat away from the skin while keeping the sock light and comfortable on the run.
But development rarely ends with the first sample.
Our fabrics go through rounds of running, wearing, washing, and refinement before we're satisfied. Some samples become PAIRR. Others become lessons that shape what we make next.
We are always testing, refining, and developing what comes next.
How do I wash / dry PAIRR socks?
Technical fabrics deserve considered care.
Proper washing helps preserve the fit, feel, and performance of your PAIRR for the miles ahead.
LANE
93% Polypropylene / 7% Elastane
- Hand wash or machine wash on a delicate cycle
- Wash at a maximum temperature of 40°C
- Hang dry or tumble dry low
- Do not bleach or dry clean
- Avoid high heat, which may affect the fit and shape of the sock
BREEZE
Coolmax / Polypropylene / Elastane
- Machine wash cold
- Hang dry or tumble dry low
- Do not bleach or iron
- Do not use fabric softener
- Avoid high heat to help preserve the technical fibres and performance of the fabric
A little care goes a long way. Wash cool, keep the heat low.
How do I track my order?
Login to your account and shipping information will be available 48hrs after purchase in the "My Orders" tab.
You will also receive an email from us when your order has been fulfilled.
At checkout, there are several shipping options some INCLUDE tracking, others DO NOT. Remember, we also offer FREE shipping over $150
By default the most cost efficient is selected. This does NOT include tracking.
Canadian orders are delivered 1-5 Business days.
USA orders are 2-8 business days.
Do you offer pick up?
Yes. Select "In Store" at the check out. Pick Up is in Toronto, Ontario ONLY.
Shipping will NOT be charged for pick up orders.
More detailed pick up instructions will be sent to you upon purchase including address.
What is the return policy?
Yes. Select "In Store" at the check out. Pick Up is in Toronto, Ontario ONLY.
Shipping will NOT be charged for pick up orders.
More detailed pick up instructions will be sent to you upon purchase including address.
Wholesale Inquiries
We would make a great PAIRR.
- Competitive margins
- Low minimum order quantities (MOQs)
- Employee Training Guides
- Custom Display Options
- Fast shipping from Toronto
- Proudly women-owned and Canadian
- Premium packaging
- Premium Polypropylene Performance Yarn
- Retail-ready packaging
- 98% Customer 5-Star Reviews
- Ethically sourced from Slovakia
To receive our wholesale catalogue and retailer information package, please email us at pairrsocks@outlook.com
Do you offer custom sock designs?
Whether you're organizing a race, elevating run club apparel , or creating branded merchandise for your business, we can help bring your vision to life.
Our custom socks are manufactured using the same premium performance fabrics and technical features as our retail collection, delivering comfort, durability, and style your community will love.
Ideal for:
- Race events
- Run Clubs
- Corporate wellness programs
- Retail merchandise
- Fundraisers
Custom Order Details
- Minimum order: 150 pairs across 3 sizes
- Custom colours, logos, and designs
- Design support included
- Typical lead time: 12–16 weeks (depending on revisions and production schedule)
Ready to create your custom socks? Contact us to start your design at pairrsocks@outlook.com
